Terms of Service

IMPORTANT — PLEASE READ CAREFULLY: These Terms of Service constitute a legally binding agreement between you and Build4All. By downloading, installing, registering for, or using the Build4All Manager application, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the App or Services.

1. Parties and Acceptance of Terms

These Terms of Service (“Terms”) are entered into between Build4All (“Build4All”, “we”, “us”, or “our”) and you, the individual or legal entity accessing or using the Build4All Manager mobile application and associated platform services (“you” or “User”).

These Terms apply to:

Business owners, administrators, and operators who register for a Build4All account
Employees or contractors accessing the platform on behalf of a registered business
Any individual who downloads or installs the Build4All Manager application

By using the App, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms (including on behalf of any organization you represent), and agree to comply with all applicable laws and regulations.

2. Description of Services

Build4All provides an enterprise App Factory Platform (“Platform”) that enables businesses to configure, deploy, and govern mobile and web applications. The Build4All Manager application (“App”) is the primary management interface for platform operators and includes the following capabilities:

Tenant environment configuration and management
Application deployment across Development, UAT, and Production environments
User role and access permission management
Product catalog, service, loyalty program, and offer management
Customer insights, analytics, and performance reporting
Centralized governance, audit logging, and compliance controls
Push notification management and customer communication tools
Subscription and billing management

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, and without liability to you, except as required by applicable law.

3. Account Registration and Security

3.1 Account Creation

To access the App and Services, you must create a Build4All account by providing accurate, current, and complete information. You agree to keep your account information up to date at all times.

3.2 Account Security

You are solely responsible for:

Maintaining the confidentiality of your login credentials (username, password, and any multi-factor authentication tokens)
All activities that occur under your account, whether or not authorized by you
Notifying us immediately at support@build4all.net if you suspect unauthorized access to your account

Build4All will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.

3.3 Account Eligibility

You may not create an account if you have been previously suspended or removed from the Platform, or if you are prohibited from receiving our Services under applicable law.

4. Subscriptions, Billing, and Payments

4.1 Subscription Plans

Access to the Platform is provided on a subscription basis. Plans and pricing are described on our website at https://build4all.net/pricing. By selecting a subscription plan, you authorize us to charge your designated payment method on a recurring basis.

4.2 Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Your subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date.

4.3 Free Trial

We may offer a free trial period for new accounts. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial expires. We will not charge you without notice of the conversion.

4.4 Payment Processing

All payments are processed by third-party PCI-DSS compliant payment processors. Build4All does not store raw payment card data. By providing payment information, you authorize our payment processor to charge your account.

4.5 Taxes

You are responsible for all applicable taxes, duties, and levies associated with your subscription. Build4All will collect taxes where required by law.

4.6 Pricing Changes

We reserve the right to modify subscription pricing at any time. We will provide at least 30 days’ advance written notice of any price changes. Your continued use of the Services after the effective date of a price change constitutes your acceptance of the new pricing.

4.7 Refunds

Subscription fees are generally non-refundable except where required by applicable law. If you believe you are entitled to a refund, please contact us at support@build4all.net within 14 days of the charge.

5. Acceptable Use Policy

You agree to use the App and Services only for lawful, legitimate business purposes and in accordance with these Terms. You must not:

5.1 Prohibited Actions

Use the Platform to violate any applicable local, national, or international law or regulation
Engage in fraudulent, deceptive, or misleading practices toward your customers or Build4All
Transmit any content that is defamatory, obscene, hateful, abusive, harassing, or otherwise objectionable
Infringe upon the intellectual property rights of Build4All or any third party
Attempt to gain unauthorized access to any part of the Platform, other tenants’ data, or Build4All’s systems
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App or Platform
Use automated scripts, bots, or scrapers to access the Platform without prior written consent
Introduce malicious code, viruses, or any software that may disrupt or damage the Platform
Resell, sublicense, or transfer access to the Platform to third parties without our written authorization
Use the Platform in any way that could damage, disable, overburden, or impair our servers or infrastructure

5.2 Tenant Responsibility

As a platform operator and tenant administrator, you are responsible for:

All content, data, and materials uploaded or managed through your tenant environment
Ensuring your use of the Platform complies with applicable consumer protection, data protection, and e-commerce laws in your jurisdiction
Obtaining all necessary consents and permissions from your end customers before collecting or processing their data through your Build4All-powered applications
Maintaining accurate and lawful business listings, product information, and pricing

6. Intellectual Property Rights

6.1 Build4All Intellectual Property

The App, Platform, software, code, interfaces, design, trademarks, logos, and all associated content and technology are the exclusive intellectual property of Build4All and its licensors, protected by copyright, trademark, patent, and other applicable intellectual property laws. All rights not expressly granted to you are reserved by Build4All.

These Terms do not grant you any right, title, or interest in the Platform or its intellectual property. You may not copy, modify, distribute, sell, or lease any part of the App or Platform without our prior written consent.

6.2 Your Content

You retain full ownership of all content, data, images, business information, and materials you upload or create within your tenant environment (“Your Content”). By using the Platform, you grant Build4All a limited, non-exclusive, royalty-free license to host, store, process, and display Your Content solely as necessary to provide the Services to you.

You represent and warrant that you have all necessary rights, licenses, and permissions to upload Your Content, and that Your Content does not infringe any third-party intellectual property rights.

6.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Platform (Feedback), you grant Build4All a perpetual, irrevocable, royalty-free license to use, implement, and commercialize such Feedback without obligation or compensation to you.

7. Data, Privacy, and Security

7.1 Privacy Policy

Your use of the App and Services is also governed by our Privacy Policy, available at https://build4all.net/legal#privacy, which is incorporated into these Terms by reference. Please read our Privacy Policy carefully to understand how we collect, use, and protect your personal data.

7.2 Your Data

You retain ownership of all data generated or stored within your tenant environment. Build4All acts as a data processor with respect to your customers’ personal data and will process such data only in accordance with your instructions and our Privacy Policy.

7.3 Data Security

Build4All implements industry-standard technical and organizational security measures to protect the Platform and your data. However, you acknowledge that no system is completely secure and you are responsible for maintaining the security of your own systems, credentials, and devices.

7.4 Data Portability and Deletion

Upon termination of your subscription, you may request an export of Your Content within 30 days of termination. After this period, we may delete your data in accordance with our data retention policies. Please refer to our Privacy Policy for full details.

8. Third-Party Services and Integrations

The Platform may integrate with or provide access to third-party services, including payment processors, notification services, and analytics providers. Your use of such third-party services is governed by their own terms and privacy policies. Build4All is not responsible for the performance, availability, or practices of any third-party service.

We do not endorse any third-party services and make no representations or warranties regarding their quality, accuracy, or reliability. Any transactions or interactions you have with third parties are solely between you and that third party.

9. Platform Availability and Uptime

9.1 Service Availability

Build4All strives to maintain high platform availability. However, we do not guarantee uninterrupted, error-free access to the App or Services. The Platform may be temporarily unavailable due to:

Scheduled maintenance (we will provide advance notice where possible)
Emergency maintenance or security incidents
Circumstances beyond our reasonable control (force majeure events)
Third-party infrastructure issues

9.2 No Uptime Guarantee

Unless expressly stated in a separate written Service Level Agreement (SLA) signed by Build4All, we do not warrant any specific uptime percentage. Downtime does not automatically entitle you to credits or refunds.

10. Term and Termination

10.1 Term

These Terms commence on the date you first accept them (by registering or using the App) and continue for as long as you maintain an active subscription or account, unless earlier terminated in accordance with these Terms.

10.2 Termination by You

You may terminate your account and subscription at any time by cancelling through the App or by contacting us at support@build4all.net. Cancellation takes effect at the end of the current billing period. You will retain access to the Services until the end of the paid period.

10.3 Termination by Build4All

We may suspend or terminate your account and access to the Services, with or without notice, if:

You breach any material term of these Terms or our Acceptable Use Policy
We are required to do so by law or a regulatory authority
We reasonably believe your account poses a security risk to the Platform or other users
You fail to pay any amounts due and do not cure such failure within 10 days of notice
We discontinue the relevant Service (with reasonable prior notice where possible)

10.4 Effect of Termination

Upon termination:

Your access to the App and Platform will be revoked immediately or at the end of the paid period
You must cease all use of the App and delete all copies from your devices
All outstanding fees become immediately due and payable
Sections of these Terms that by their nature should survive (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will remain in effect

11. Disclaimers and Warranties

THE APP AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BUILD4ALL EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE APP WILL MEET YOUR REQUIREMENTS OR BE CONTINUOUSLY AVAILABLE
WARRANTIES THAT THE APP WILL BE ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR HARMFUL COMPONENTS
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR DATA

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BUILD4ALL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES
DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP OR SERVICES
DAMAGES ARISING FROM THIRD-PARTY SERVICES OR CONTENT

IN NO EVENT SHALL BUILD4ALL’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO BUILD4ALL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

The limitations above apply regardless of the form of action, whether based on contract, tort, negligence, strict liability, or otherwise, and even if Build4All has been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Build4All and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

Your violation of these Terms or any applicable law or regulation
Your Content or any data you submit, upload, or transmit through the Platform
Your use or misuse of the App or Services
Your business operations and the products or services you offer through your Build4All-powered applications
Any claim by a third party arising from your breach of these Terms

14. Apple App Store Additional Terms

If you download the App from the Apple App Store, the following additional terms apply. You acknowledge and agree that:

These Terms are between you and Build4All only, not with Apple Inc. (“Apple”). Apple is not responsible for the App or its content.
The license granted to you is limited to a non-transferable right to use the App on Apple devices owned or controlled by you, subject to the App Store Terms of Service.
Apple has no obligation to provide any maintenance or support services with respect to the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
Apple is not responsible for addressing any claims you or any third party may have relating to the App, including: (i) product liability claims; (ii) claims that the App fails to conform to any legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
In the event of any third-party claim that the App or your use of the App infringes that third party’s intellectual property rights, Build4All — not Apple — will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of law provisions. Where mandatory consumer protection laws of your country of residence apply, those laws shall take precedence to the extent required.

15.2 Dispute Resolution

We encourage you to contact us first to resolve any dispute informally. If you have a concern or complaint, please reach out to us at legal@build4all.net. We will make every reasonable effort to resolve disputes amicably within 30 days of receiving your notice.

15.3 Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be submitted to binding arbitration in accordance with applicable arbitration rules. The arbitration shall be conducted in English and the award shall be final and binding.

15.4 Class Action Waiver

To the extent permitted by law, you agree to resolve disputes with Build4All on an individual basis only and waive your right to bring or participate in any class, collective, or representative action or proceeding.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Build4All with respect to the App and Services, and supersede all prior agreements, understandings, and communications.

16.2 Amendments

We may modify these Terms at any time by posting the updated Terms within the App or on our website. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Your continued use of the App after the effective date constitutes your acceptance of the revised Terms.

16.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

16.4 Waiver

No failure or delay by Build4All in exercising any right under these Terms shall constitute a waiver of that right. Any waiver must be in writing and signed by an authorized representative of Build4All.

16.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Build4All may freely assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.

16.6 Force Majeure

Build4All shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, wars, cyberattacks, government actions, or failure of third-party infrastructure.

16.7 Language

These Terms are written in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Company: Build4All

Legal Inquiries: contact@build4all.net

Support: support@build4all.net

Website: https://build4all.net

Address: Build4All, Saida, Lebanon